Research use only. Not for human consumption. You must be 18 or over to order.

Knowledge hub

Information, not persuasion.

Neutral, non-clinical information covering terminology, documentation, storage principles, ordering and responsible communication. No dosage, treatment or medical advice is given here or anywhere on this site.

Terminology

Reading a product label

Composition describes what the vial contains and in what quantity, written as it appears on the label. Where a product is a blend, each component is listed separately with its own quantity.

Volume refers to the fill volume of the vial as supplied. It is a measure of the contents, not an instruction of any kind.

A batch reference identifies the specific production run a vial came from. Quoting it when you contact us is the fastest way for us to find the paperwork held for that item.

Documentation

What documentation is, and what it is not

Documentation describes what was produced and what was checked. It is tied to a specific batch, which is why a document with no batch reference on it tells you very little.

We do not summarise documentation into claims on product pages. If a document exists for a batch, we will send it to you on request so you can read it yourself.

We make no statement anywhere on this site that a product is approved, certified, pharmaceutical grade or clinically proven.

Storage principles

General storage and handling principles

These are general, non-clinical principles about preserving material integrity. They are not instructions for use and they are not specific to any one product.

Temperature, light exposure and the number of times a container is opened all affect material integrity over time. Storage guidance printed on a label always takes precedence over general principles.

Containers that arrive damaged, unsealed or visibly compromised should not be used. Contact us and we will resolve it.

Ordering

How ordering works

Add items to your basket and complete your details at checkout. You will receive an order reference immediately.

Prescription-only items cannot be added to the basket. They are listed for reference only, and we will carry out an eligibility check before anything is supplied.

You must be 18 or over to place an order. See our shipping and returns pages for dispatch, delivery and cancellation information.

Responsible communication

What we will not say, and why

We do not describe any product as treating, preventing, curing or improving any condition, and we do not describe effects on the body.

We do not publish reviews, customer counts, accreditations or partnership claims, because we will not publish figures we cannot evidence.

Where a question calls for medical advice, we will decline to answer it and suggest you speak to a qualified professional. That is a deliberate limit, not an oversight.

Important notice

All products are supplied for research purposes only. Not for human or veterinary consumption, and not for medicinal, household or cosmetic use.